Introduction
Breakdowns never happen at a good time. Whether you’re stuck on Brookdale Avenue, a rural back road, or in a grocery lot, waiting for a tow can feel stressful especially if you’re unsure what to do next.
Here’s a step-by-step guide to staying safe, calm, and prepared while waiting for a tow truck in Cornwall.
1. Stay Calm and Move Safely
If possible, move your vehicle to the shoulder or a safe area. Turn on your hazard lights immediately to alert other drivers.
-
Can’t move the car? Stay inside with your seatbelt on if you’re near traffic.
-
In a quiet area? Step out carefully and wait somewhere safe nearby.
2. Call for Help and Get an ETA
Once you’ve called us for towing, we’ll dispatch the nearest available driver and send you a live tracking link via text. This way, you know exactly when help will arrive typically within 20–45 minutes, depending on traffic and location.
3. Share Your Location
Not sure where you are? No problem. You can:
-
Share your GPS location via text
-
Name nearby businesses, landmarks, or intersections
-
Use your phone’s map app to drop a pin
We’re familiar with Cornwall’s roads and rural routes, so even if you’re unsure, we’ll guide you step by step.
4. Stay Visible and Warm (or Cool)
-
In winter: Run the heat occasionally but crack a window and check the exhaust for snow buildup to avoid carbon monoxide risk.
-
In summer: Stay shaded, use A/C if needed, and conserve battery power.
-
Keep your hazard lights on and raise your hood if it’s safe this signals you need assistance.
5. Gather Important Items
While you wait:
-
Grab your ID, insurance card, and vehicle ownership
-
Collect valuables you’ll take with you
-
Snap photos of your vehicle if you’ve been in an accident (for insurance purposes)
We’ll help with accident documentation and provide certified receipts for insurance claims if needed.
Final Thought
Being stranded in Cornwall is never fun but with professional, fast-dispatch towing, help is on the way. Stay safe, stay calm, and let us handle the heavy lifting.